Terms & Conditions

Conditions of Use

These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the (“Seller”) website located at the domain name https://www.allbats.co.za (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distributes content obtained on the website for marketing and other purposes without the prior written consent of the Seller.

Electronic Communications

When the User visits https://www.allbats.co.za or send e-mails to the Seller, the User is communicating with the Seller electronically. The User consents to receive communications from the Seller electronically. The Seller will communicate with the User by e-mail or by posting notices on this site. The User agrees that all agreements, notices, disclosures, and other communications that the Seller provides to the User electronically satisfy any legal requirement that such communications be in writing.

E-Commerce & Privacy

The website https://www.allbats.co.za as online shopping services seller is showing various products and giving options for all consumers, the products are sold/promoted by those independent wholesales/retailors in South Africa. The use of any product or service bought from this Website is at the User’s risk. The User indemnifies and holds the Seller harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website. The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Seller and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product. Credit card details are not kept by the Seller under any circumstances.

The Seller undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. The Seller cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device. The Seller will supply all goods to the delivery company in good order.

Online Payment – PayFast Payment Gateway

All our payments are processed by the Pay Fast Internet Payment Gateway which is South Africa’s leading secure online payments gateway proudly. Card Holders may go to http://www.payfast.co.za to view the Pay Fast security policy.

Delivery Policy

Subject to stock availability and receipt of payment, we will arrange the delivery in the same day, and goods will be processed and handed over to a courier company for delivery and/ nearest POSTNET in places outside Gauteng, you will receive the delivery within 4 working days normally subject to their delivery services arrangement. Unless otherwise specified, delivery costs is charged according the calculation showing on shopping cart, user is buying more than R400 would be free of shipping charges, in case of volumetric weight is over than 1,5kg including 1.5kg, that shipping would be charged as “Heavy Goods”, the costs would be charged R120 per package. For very remote areas not serviced by standard couriers the Seller will deliver via Post Office or to the nearest town to the User that is accessible by our courier company within their normal routes, we will supply all goods to the delivery company in good order and will ensure that goods arrive at the User’s chosen delivery address in the same good order. The Seller shall not take any responsibilities if the delivery is arranged by the Seller who is registered on website, nor in case the delivery is based the agreement between Seller and Buyer directly. Cancelled orders on the e-commerce facility will be refunded after deduction of a 10% charge for administration costs. The Seller reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Seller’s standards. Should the Seller exercise this right, the User will receive a full refund with no deductions within 10 days of order.

Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to the Operation Manager, support@allbats.co.za.

Returns / Refund Policy

Any products selling on the website, the Seller shall take responsibility to deal with the returning/or refund. Products may not be returned unless the incorrect product has been supplied by the Seller or the product is damaged or faulty. If the wrong product has been supplied, or if the product is faulty or damaged, the Seller will exchange it on condition that the customer returns the products within seven business days of receipt. In such an instance, the Seller will provide a reasonable assistance to exchange the product upon the Seller received the returned products, but if replacement is not possible, the Seller will refund the purchase price including delivery cost upon receipt of the returned products.

Export Restriction

The offering on this website is available to South African clients and delivery addresses within South Africa.
Updating of these Terms & Conditions
The Seller reserves the rights to change, modify, add, or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions on the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Copyright & Intellectual Property Rights

The Seller provides certain information on the Website. Content currently or anticipated to be displayed at this Website is provided by Seller, its affiliates and/or subsidiary, or any other third-party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyright the Seller, its affiliates or subsidiary, or any other third-party owner of such rights (“the Owners”), and is protected by South African and international copyright laws. The Sellers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

Limitation of liability

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Seller makes no warranty or representation as to the availability, accuracy or completeness of the Content. Neither the Seller nor any holding company, affiliate or subsidiary of the Seller, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Seller is expressly advised thereof.

Privacy: Casual Surfing

The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. The Seller uses this information to determine use of the Website, and to improve the Content thereon. The Seller assumes no obligation to protect this information, and may copy, distribute, or otherwise use such information without limitation.

Choice of Law

This Website is controlled, operated and administered by the Seller from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, Allbats chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature , and the User consents to the jurisdiction of any competent magistrate’s court in the event of any dispute, however the Seller reserves the right to approach any High Court having jurisdiction. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so, as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Seller and the User with regards to the use of the Content and this Website.